19 Years at Bancroft: Meet Lorraine Hecksher

To celebrate Direct Support Professional week, we asked a Bancroft DSP to describe the difference she makes — and why she loves what she does. Lorraine Hecksher has been working at Bancroft for the last 19 years. She is an excellent paraprofessional, who goes above and beyond her duties to ensure our students get what they need. She is always looking for ways to better herself and her career to better serve the students. Lorraine got certified with 3D printing and is enrolled in the DSP certification program- read her interview below!

Q: What program do you work in?

I work at the Voorhees Pediatric Facility. It seems like I just started working at Bancroft yesterday but it’s been about 19 years. 

Q: What inspired you to become a DSP?

Before joining the Bancroft team, I worked in public education for 10 years. I wanted to continue working in education. I originally applied for a secretary position but Colleen Valentino offered me a DSP position instead so I kind of became a DSP by accident.

Q: Describe the impact you make on the lives of the individuals and families you’ve met. 

I hope I help our students achieve their goals and make their day fun and happy while doing it. Families have peace of mind knowing their children are loved, cared for, and having fun while reaching their full potential at school.

Q: What lessons have you learned throughout your career?

I’ve learned that everyday is different. There are smooth days and days that are a challenge but you have to rise above those challenges because you are there for the students, it’s all about them.

Q: What is the biggest advice you have for new DSP’s?

My advice for new hires is there is a lot to learn. Some days you might want to give up but don’t because at the end of each day knowing you helped make a difference in someone’s life is very rewarding.

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