What is a DSP?

Direct Support Professionals (DSPs) are caregivers who work with people with physical or intellectual/developmental disabilities, helping them with daily activities and supporting them in integrating into the community and achieving greater levels of independence.  

But they’re so much more than that.

At Bancroft our 2,000 DSPs are the heart of what we do.

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DSP’s carry a variety of titles: Program Associate, Job Coach, Group Room Supervisor, Activities Specialist (and so many others). No matter what we call them, their work is the same: To help the people they support live full and happy lives; to empower them to live their best lives.

Staff Photo of Nakeyah Program Manager, Children's Services


Program Manager, Children's Services

"I used to be a mail carrier. When I came to Bancroft, I found purpose and a supportive team. I started as a Direct Support Professional and was promoted to Program Manager within a year. There are so many opportunities to grow!"

A day in the life of a DSP

  • Assisting clients with daily personal tasks, including bathing and dressing
  • Completing housekeeping tasks such as vacuuming, washing dishes and tidying
  • Helping plan client appointments and organize a schedule
  • Organizing with transportation arrangements to appointments 
  • Shopping for groceries and preparing meals that meet specific client dietary needs
  • Encouraging client engagement in social networks and communities

Relatable Experience

  • Behavior Technicians
  • Autism Aid
  • Autism Clinician
  • Companions and Caregivers
  • Direct Support Professionals
  • Home Health Aids
  • Nurse Aids
  • Nursing home experience
  • Teachers Aids
  • Paraprofessionals 
  • One-to-One Aids
  • Taking care of a sick or disabled family member

No Experience Required – Your Life Experience is what we’re looking for

Qualities that make a great DSP

  • Desire to Help Others Reach Their Goals
  • Patient
  • Committed and Dependable
  • Supportive and Encouraging
  • Compassionate
  • Attentive
  • Good Communicator
  • Honest and Trustworthy

No Experience Required - Your Life Experience is what we’re looking for

For many of our openings, no experience in the human services field is required. We look for your passions and unique qualities that will help those we support live their best lives.

And while many of our positions don’t require specific experience, we sure do provide it. We offer extensive training, learning opportunities and tuition reimbursement. We want to help you grow your career in a way that is uniquely you while you make an impact on the lives of those we support. 

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Area of Interest (check all that apply):

Tuition Benefits

Working as a DSP you can grow emotionally in a rewarding job, gain valuable experience in the healthcare field, and benefit from career development at all stages of your journey!  

  • Tuition Reimbursement
  • Up to $20,000 Tuition Loan Repayment
  • Free Masters in ABA 
Four Rider graduates holding their diplomas.

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